@extends('layouts/layoutMaster')

@php
  $pageConfigs = [
    'myLayout' => 'blank',
    'navbarType' => 'hidden',
    'menuFixed' => false,
    'contentLayout' => 'compact',
  ];

  $authUser = auth()->user();
  $chatUserPayload = [];
  if ($authUser) {
    $companyName = null;
    if (method_exists($authUser, 'companies')) {
      $companyName = optional($authUser->companies()->select('name')->first())->name;
    }
    $chatUserPayload = array_filter([
      'name' => $authUser->name ?? null,
      'email' => $authUser->email ?? null,
      'language' => app()->getLocale(),
      'company' => $companyName,
      'phone' => $authUser->phone ?? null,
      'externalId' => $authUser->id ?? null,
    ], function ($value) {
      return !is_null($value) && $value !== '';
    });
  }
@endphp

@section('title', 'Ayuda en línea')

@section('page-style')
  <style>
    :root {
      --rider-accent: #e63946;
      --rider-accent-soft: #ffecee;
      --rider-text: #212529;
      --rider-muted: #6c757d;
      --rider-card-radius: 18px;
    }

    body {
      background: #f8f9fb;
      color: var(--rider-text);
    }

    .rider-profile {
      min-height: 100vh;
      display: flex;
      flex-direction: column;
      background: #fff;
    }

    .rider-profile__header {
      padding: clamp(1.6rem, 4vw, 2.8rem) clamp(1.1rem, 4vw, 2.4rem);
      background: linear-gradient(160deg, rgba(230, 57, 70, 0.12), rgba(230, 57, 70, 0));
      border-bottom: 1px solid rgba(230, 57, 70, 0.12);
      display: flex;
      flex-wrap: wrap;
      gap: 1.5rem;
      align-items: flex-end;
    }

    .rider-profile__meta {
      display: flex;
      flex-direction: column;
      gap: 0.4rem;
      flex: 1 1 220px;
    }

    .rider-profile__welcome {
      display: inline-flex;
      align-items: center;
      gap: 0.4rem;
      font-weight: 600;
      letter-spacing: .03em;
      color: var(--rider-accent);
    }

    .rider-profile__title {
      font-size: clamp(1.65rem, 4.5vw, 2.4rem);
      font-weight: 700;
      margin: 0;
    }

    .rider-profile__subtitle {
      margin: 0;
      color: var(--rider-muted);
      font-size: 0.98rem;
      max-width: 620px;
    }

    .rider-profile__badge {
      display: inline-flex;
      align-items: center;
      gap: 0.3rem;
      padding: 0.45rem 0.9rem;
      border-radius: 999px;
      background: var(--rider-accent-soft);
      color: var(--rider-accent);
      font-size: 0.75rem;
      letter-spacing: .06em;
      font-weight: 600;
      text-transform: uppercase;
    }

    .rider-profile__body {
      flex: 1;
      padding: clamp(1.5rem, 4vw, 2.6rem) clamp(1rem, 4vw, 2.5rem) clamp(4rem, 6vw, 4.8rem);
      display: flex;
      justify-content: center;
    }

    .rider-profile__section {
      display: grid;
      gap: 1.75rem;
      width: min(960px, 100%);
    }

    .profile-card {
      border-radius: var(--rider-card-radius);
      border: 1px solid rgba(230, 57, 70, 0.14);
      box-shadow: 0 14px 36px rgba(230, 57, 70, 0.08);
      overflow: hidden;
      background: #fff;
    }

    .profile-card__header {
      padding: 1.6rem 1.8rem 1.25rem;
      display: flex;
      flex-wrap: wrap;
      gap: 0.75rem;
      align-items: center;
      border-bottom: 1px solid rgba(230, 57, 70, 0.14);
    }

    .profile-card__title {
      font-size: 1.18rem;
      font-weight: 600;
      margin: 0;
    }

    .profile-card__body {
      padding: 1.9rem;
      display: flex;
      flex-direction: column;
      gap: 1.25rem;
    }

    .chat-actions {
      display: flex;
      flex-wrap: wrap;
      gap: 1.2rem;
      align-items: center;
    }

    .chat-actions__cta {
      display: inline-flex;
      align-items: center;
      gap: 0.6rem;
      border-radius: 14px;
      padding: 0.9rem 1.5rem;
      font-weight: 600;
      box-shadow: 0 12px 24px rgba(230, 57, 70, 0.18);
      transition: transform .2s ease, box-shadow .2s ease;
    }

    .chat-actions__cta:hover {
      transform: translateY(-2px);
      box-shadow: 0 16px 32px rgba(230, 57, 70, 0.2);
      color: #fff;
    }

    .chat-actions__info {
      display: flex;
      flex-direction: column;
      gap: 0.3rem;
      color: var(--rider-muted);
      font-size: 0.95rem;
    }

    .chat-highlights {
      padding-left: 1.1rem;
      margin: 0;
      color: var(--rider-muted);
    }

    .chat-highlights li { margin-bottom: 0.4rem; }

    body:not(.bechat-active) .be-chat-launcher,
    body:not(.bechat-active) .be-chat-popup,
    body:not(.bechat-active) .be-chat-iframe-container,
    body:not(.bechat-active) iframe[src*="app.ridergo.co/lc/widget"] {
      display: none !important;
      opacity: 0 !important;
      visibility: hidden !important;
      pointer-events: none !important;
      transform: translateY(12px);
    }

    .rider-nav {
      position: sticky;
      bottom: 0;
      left: 0;
      right: 0;
      display: grid;
      grid-template-columns: repeat(auto-fit, minmax(0, 1fr));
      gap: 0.35rem;
      padding: 0.85rem 1.2rem calc(env(safe-area-inset-bottom) + 0.85rem);
      background: rgba(255, 255, 255, 0.94);
      backdrop-filter: blur(14px);
      border-top: 1px solid rgba(230, 57, 70, 0.14);
      box-shadow: 0 -6px 18px rgba(13, 25, 43, 0.08);
      z-index: 10;
    }

    .rider-nav__item {
      display: inline-flex;
      flex-direction: column;
      align-items: center;
      justify-content: center;
      gap: 0.2rem;
      border-radius: 16px;
      padding: 0.6rem 0.45rem;
      color: var(--rider-muted);
      font-size: 0.78rem;
      text-decoration: none;
      transition: background 0.2s ease, color 0.2s ease;
    }

    .rider-nav__item i {
      font-size: 1.3rem;
      color: inherit;
    }

    .rider-nav__item.is-active,
    .rider-nav__item:focus,
    .rider-nav__item:hover {
      color: var(--rider-accent);
      background: rgba(230, 57, 70, 0.12);
      outline: none;
    }

    .rider-nav__item:focus {
      box-shadow: 0 0 0 0.15rem rgba(230, 57, 70, 0.2);
    }

    @media (max-width: 992px) {
      .rider-profile__body { padding-bottom: clamp(6rem, 12vw, 7rem); }
      .chat-actions { align-items: flex-start; }
    }

    @media (max-width: 576px) {
      .rider-nav__item { font-size: 0.72rem; gap: 0.05rem; }
      .rider-nav__item i { font-size: 1.2rem; }
    }

    body .be-chat-launcher {
      bottom: calc(180px + env(safe-area-inset-bottom, 0)) !important;
      right: 24px !important;
    }
    body .be-chat-launcher__container,
    body .be-chat-launcher button,
    body .be-chat-launcher__button {
      margin-bottom: calc(80px + env(safe-area-inset-bottom, 0)) !important;
    }
  </style>
@endsection

@section('content')
  <div class="rider-profile">
    <header class="rider-profile__header">
      <div class="rider-profile__meta">
        <span class="rider-profile__welcome"><i class="ti tabler-message-circle"></i> Soporte</span>
        <h1 class="rider-profile__title">Chat en vivo</h1>
        <p class="rider-profile__subtitle">Habla directamente con nuestro equipo para resolver incidencias con tus turnos, pedidos o pagos. Te responderemos en cuestión de minutos.</p>
      </div>
      <span class="rider-profile__badge"><i class="ti tabler-clock-hour-4"></i> 08:00 - 20:00</span>
    </header>

    <main class="rider-profile__body">
      <section class="rider-profile__section">
        <article class="profile-card">
          <div class="profile-card__header">
            <div>
              <h2 class="profile-card__title mb-1">Conéctate con nuestro equipo</h2>
              <p class="text-body-secondary mb-0">Cuéntanos cómo podemos ayudarte y un agente se unirá a la conversación.</p>
            </div>
          </div>
          <div class="profile-card__body">
            <p class="text-body-secondary mb-0">El chat se abrirá en la esquina inferior de la pantalla. También podrás revisar artículos de ayuda, adjuntar capturas y seguir el estado de la conversación en cualquier momento.</p>
            <ul class="chat-highlights">
              <li>Reporta incidencias con tus turnos, pedidos o pagos.</li>
              <li>Obtén seguimiento personalizado y respuestas en tiempo real.</li>
              <li>Envía archivos y deja mensajes si estamos fuera de horario.</li>
            </ul>
            <div class="chat-actions">
              <a class="btn btn-primary chat-actions__cta" href="#" data-livechat-open>
                <i class="ti tabler-message-dots"></i>
                Iniciar chat en vivo
              </a>
              <div class="chat-actions__info">
                <span><strong>Horario:</strong> Lunes a Domingo · 08:00-20:00</span>
                <span>Fuera de horario deja tu mensaje y te responderemos por correo.</span>
              </div>
            </div>
          </div>
        </article>
      </section>
    </main>

    @include('rider.partials.nav', [
      'navActive' => 'support',
      'navItems' => ['home', 'profile', 'support'],
    ])
  </div>
@endsection

@section('page-script')
  <script>
    window.BeChatSettings = window.BeChatSettings || {};
    window.BeChatSettings.widgetDomain = @json(config('services.bechat.domain') ?: (config('app.url') ?: url('/')));
    window.BeChatSettings.secret = @json(config('services.bechat.secret'));
    window.BeChatSettings.trustedDomains = [
      'https://app.ridergo.co',
      'https://ridergo.co',
      'http://localhost:8000',
      'http://127.0.0.1:8000',
    ];
    const userPayload = {!! json_encode($chatUserPayload, JSON_UNESCAPED_UNICODE | JSON_UNESCAPED_SLASHES) !!};
    if (userPayload && Object.keys(userPayload).length) {
      window.BeChatSettings.user = userPayload;
    }
  </script>
  <script src="https://app.ridergo.co/livechat-loader.js" async></script>
  <script>
    document.addEventListener('DOMContentLoaded', () => {
      const actionBtn = document.querySelector('[data-livechat-open]');
      if (!actionBtn) return;

      const hasUserData = userPayload && Object.keys(userPayload).length > 0;

      const setUserData = () => {
        if (hasUserData && window.BeChat && typeof window.BeChat.setUserData === 'function') {
          window.BeChat.setUserData(userPayload);
        }
      };

      const ensureWidgetReady = () => {
        if (!window.BeChat || typeof window.BeChat.onLoaded !== 'function') {
          setTimeout(ensureWidgetReady, 200);
          return;
        }
        window.BeChat.onLoaded(() => {
          setUserData();
          if (window.BeChat.hideLauncher) {
            window.BeChat.hideLauncher();
          }
        });
      };
      ensureWidgetReady();

      const openWidget = () => {
        setUserData();
        if (window.BeChat?.showLauncher) {
          window.BeChat.showLauncher();
        }
        if (window.BeChat?.open) {
          window.BeChat.open();
          return true;
        }
        if (typeof window.BeChat === 'function') {
          try {
            window.BeChat('open');
            return true;
          } catch (error) {
            /* noop */
          }
        }
        const launcher = document.querySelector('.be-chat-launcher button, .be-chat-launcher__button');
        if (launcher) {
          launcher.click();
          return true;
        }
        return false;
      };

      actionBtn.addEventListener('click', event => {
        event.preventDefault();
        document.body.classList.add('bechat-active');
        if (!openWidget()) {
          console.warn('El widget de chat no respondió. Revisa la consola del servicio BeDesk.');
        }
      });
    });
  </script>
@endsection